Disability Access Requests: The Hilton Minneapolis hotel is wheelchair accessible. Sign language interpreters accompanying conference attendee(s) may attend the conference at no charge. MSSA will provide closed captioning or a transcript for live webinars and on-demand sessions. To request other conference accommodations, please contact Shereen Reda at [email protected]. Providing at least 4-6 weeks advance notice will help to ensure availability.
By registering for this conference, you agree to be bound by the following terms:
Cancellation/Refund/Returned Check Policy: Cancellation requests must be received in writing to [email protected] no later than March 8 and are subject to a $25 processing fee. Refunds will be processed by May 1. Refunds will not be granted after March 8, nor will they be given for no-shows. Returned check fee is $30. Please write registrant's name on check when submitting check payment.
Event Delays: If the MSSA 2023 Conference is delayed in whole or in part due to events over which MSSA has no control, then MSSA shall reschedule any delayed or interrupted portions of the conference and provide comparable registration benefits as determined by MSSA.
Registrant Substitution/Share Policy: If a registrant is unable to attend the conference, a substitute may attend in their place. Only one substitute is allowed per original registrant; registrations cannot be split among employees. Each person attending the live conference (in-person or webinars) or viewing on-demand content must complete a separate online registration. This includes all individuals registering under Member Agency registration discounts. Please email substitutions to [email protected] as soon as possible.
Breakout Room Seating Policy: Conference registration guarantees access to a choice of breakout sessions throughout the in-person conference schedule. However, conference registration does not guarantee a seat in any of the individual breakout sessions. The safety of attendees is always our first concern and may include closing a room if room capacity is met. We encourage early arrival to sessions to help ensure that a seat is available. Fire codes and attendee safety procedures prohibit attendees from sitting on the floor in a session. You may be asked to find another session if there are no seats available.
Consent to Use of Photographic Images: All attendees acknowledge that they may be photographed during the conference, and that those photos may be used for promotional purposes in MSSA’s media, including but not limited to printed publications, websites, and social media. Any session recording (audio, video, chat logs, screen captures, etc.) intended for personal use, distribution, publication, or copyright without the express written consent of MSSA and the individual authors is strictly prohibited.
Liability Waiver/Release: Conference attendees are responsible for their own health and safety at all times. By attending this event, you knowingly and freely assume all risks and responsibility related to illness and communicable disease exposure, and agree to voluntarily assume all risk and responsibility related to communicable disease exposure and agree to not hold MSSA, or those acting on their behalf, liable for any expense, loss, damage, personal injury, theft, or actions of any kind that you incur.
COVID-19: By registering for the 2023 in-person conference, you agree to adhere to and abide by any safety precautions MSSA may implement to protect against the spread of COVID-19. MSSA will consider CDC and MDH guidelines in developing policies that prioritize the health and safety of attendees, their clients, and communities. If any measures must be taken, policies will be communicated to registrants no later than 30 days before the start of the conference and may include some or all the following: self-monitoring for symptoms, masking, proof of vaccination and/or a negative test.
Questions? Contact MSSA at
[email protected] or 651-644-0556 for assistance.