Critical Conversations Series

MSSA's Critical Conversations series is an ongoing platform for MSSA members to learn about and engage in social justice issues and current events.

Leaning into Difficult Conversations
Tuesday, August 17, 2021
12:00 - 1:30 PM

We avoid difficult conversations because we don't feel prepared for them. It makes sense to avoid something that is difficult, but avoidance can mean the problem grows rather than goes away. In this session, we will review steps to make a potentially difficult conversation go according to plan with a direction and desired outcomes.

Learning objectives - Attendees will learn:
  1. How to prepare themselves for difficult conversations
  2. How to use inquiry and validation to hear someone out
  3. How to get curious without judging
  4. How to clarify their own position without minimizing others'
  5. How to engage in joint problem solving

Presenter: Russ Turner, People Incorporated Training Institute

Pricing: Free for student members | $10 for members | $30 for non-members

Registration deadline: Sunday, August 15 at 11:59 PM

CEUs: Participants can earn up to 1.5 CEUs

Other details:
  • The Zoom webinar link will be emailed to all registrants on Monday, August 16
  • The event will be recorded and made available to registrants after the live event

Register Now  

Past Critical Conversations Events


History of Racism in Health and Human Services
The Intersection of Race, Discrimination, and Trauma
White Accountability: Unpacking and Dismantling the White Savior Complex
LGBTQ Issues in Providing Social Services
Book Club Discussion: I'm Still Here: Black Dignity in a World Made for Whiteness by Austin Channing Brown


Confronting "Jane Crow:" Trauma, Oppression, and Abolition in the Child Protection System
Guiding Your Clients Toward Informed Choice in Times of Chaos

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